Question 1

What areas do you serve in New York?

Accepted Answer

We proudly serve all boroughs of New York City, including Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. Contact us to confirm service availability in your specific neighborhood.

Question 2

Are your cleaning products eco-friendly?

Accepted Answer

Yes, we prioritize the use of environmentally friendly and non-toxic cleaning products. We aim to protect your health, your pets, and the environment without compromising on cleanliness.

Question 3

Do I need to be home during the cleaning service?

Accepted Answer

No, you don’t. Many of our clients provide us with access to their property, and we complete the cleaning while they are at work or running errands. We are fully insured and bonded for your peace of mind.

Question 4

How do you handle cancellations or rescheduling?

Accepted Answer

We understand that plans can change. We kindly request at least 24 hours' notice for any cancellations or rescheduling requests. This allows us to adjust our schedule accordingly without any charges.

Question 5

Can I request specific cleaning tasks?

Accepted Answer

Absolutely! We offer customizable cleaning plans tailored to your specific needs and preferences. Just let us know your priorities when you book, or discuss them with our team prior to the service.

Question 6

What payment methods do you accept?

Accepted Answer

We accept various payment methods, including major credit cards, debit cards, and bank transfers, for your convenience. Payment is typically due upon completion of the service.

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